Privacy Policy

Effective Date: July 10, 2026
Company Name: One Way Home Improvements, LLC
Website: onewaypainting.site
Support Email: [email protected]

1. Introduction

One Way Home Improvements, LLC ("we," "us," or "our") operates the website located at onewaypainting.site (the "Site"). We are committed to protecting the privacy of our clients, users, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, request a quote, or engage with our services, including our mobile messaging programs. By using our Site or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked with you ("Personal Information"). We may collect the following categories of information:

  • Personal Identifiers: Name, email address, physical address, and phone number when you fill out a form, request a quote, or contact us.
  • Project Details: Information regarding your residential painting, wallpaper, or drywall needs.
  • Non-Personal & Technical Data: IP address, browser type, operating system, referring URLs, device information, and browsing behavior collected automatically via cookies and tracking technologies.

3. How We Use Your Information

We utilize the information we collect for legitimate business operations, including:

  • Providing, maintaining, and improving our residential painting, wallpaper installation, and Level 5 drywall finishing services.
  • Processing requests for quotes, scheduling consultations, and responding to customer service inquiries.
  • Sending transactional updates, project notifications, and administrative messages.
  • Sending promotional or marketing communications, where you have provided explicit consent to receive them.

4. SMS Communications & Mobile Messaging

One Way Home Improvements, LLC operates a mobile messaging program to communicate with clients who explicitly opt in.

Express Consent

No mobile opt-in or consent will be inferred. Express consent to receive text messages must be obtained through a separate, unchecked checkbox on our submission forms, or via explicit written or digital opt-in mechanisms. Consent is entirely voluntary and is not a condition of purchasing any goods or services from us.

Types of Messages

By opting in, you may receive non-marketing text messages regarding quotes, project updates, scheduling, and service notifications. You may also receive marketing text messages about special offers, discounts, and service updates.

Message Frequency & Charges

Message frequency varies based on account activity. Standard message and data rates may apply from your wireless provider depending on your mobile plan.

Opt-Out & Support

You may opt out of our SMS program at any time. To stop receiving text messages, reply STOP to any message you receive from us. For assistance or questions regarding our messaging program, reply HELP to any message or contact our support team at [email protected].

Mobile Information Non-Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely for the purpose of delivering communications and services on our behalf, including messaging platforms and customer support providers. Such providers are contractually required to safeguard your information.

5. Information Sharing

We do not sell, rent, or trade personal information to third parties. We do not engage in lead-commerce or shared marketing arrangements. Outside of the messaging vendors and service providers contractually bound to deliver our services as described in Section 4, your data remains strictly confidential and proprietary to One Way Home Improvements, LLC.

6. Data Protection & Security

We implement a variety of industry-standard administrative, technical, and physical security measures designed to maintain the safety of your personal information. These safeguards protect against unauthorized access, alteration, disclosure, or destruction of your data. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

7. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on onewaypainting.site. Cookies help us understand site traffic patterns and user preferences. You can choose to disable cookies through your individual browser settings; however, doing so may affect the functionality of certain areas of our website.

8. Your Rights & Choices

Depending on your jurisdiction, you may have specific rights regarding your personal data. Generally, you have the right to review, update, correct, or request the deletion of the Personal Information we hold about you. You may exercise these choices, or withdraw your consent for marketing and SMS communications at any time, by emailing us at [email protected].

9. Children’s Privacy

Our website and services are intended solely for adults and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal details, we will delete it immediately from our servers.

10. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect updates to our business practices or changing regulatory frameworks. Any changes will become effective immediately upon posting the updated policy on this page, with an updated "Effective Date."

11. Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us at:

One Way Home Improvements, LLC
Website: onewaypainting.site
Email: [email protected]